The stakes are higher.  The personalities are stronger.  The decisions are more important.  Don't blow it!  Your ability to resolve conflict will impact the entire organization.  This course assumes the manager has taken the TKI Assessment and understands that process.  Now, how can we combine that knowledge with leadership acumen to create the framework for a "win-win" solution?

Primary Objectives:

• Review TKI
• Communicating a clear vision
• Uncovering the politics of conflict
• Knowing when to pull rank