Ever notice how easy it seems to connect with some clients as opposed to others?  What if you could connect and build great relationships with every client…effortlessly?  Imagine what you could sell.  Imagine the referrals and customer retention.  This course is designed to teach associates how to quickly recognize personality styles and modify their own approach to instantly connect and build relationships that exceed their customer expectations.  Sales associates love this training because it's full of "aha" moments and it carries over into other areas of their professional lives.

Primary Objectives:

• Understand individual personality profiles through DISC assessment
• Understand how different profiles compliment/conflict
• Learn how to use strengths to enhance relationships
• Introduce DISC relationship tool
• Practice with customized scenarios